About Chell Web & Design
Get to know the Mission & Story behind our award winning agency
At Chell Web & Design, we believe great design isn’t just about how something looks — it’s about how it works, how it feels, and the results it drives. We’re more than just a web design studio; we’re your creative partners, helping you transform ideas into impactful digital experiences. Whether you’re a startup ready to launch or an established business looking to refresh your online presence, we bring creativity, strategy, and technical know-how together to help you shine online.
Our Awards & Accreditations
At Chell Web & Design, we are committed to ongoing learning and continuous growth, striving to provide the best possible services to our clients. Our dedication to evolving with industry trends and standards has been recognized through various awards and accolades, reflecting our passion for innovation and excellence. From being shortlisted for Young Entrepreneur of the Year to winning the Technology Business of the Year, these achievements are a testament to our drive to lead and make a positive impact in the digital space.
Our Story
Chell Web & Design was born from a spark of creativity and entrepreneurial spirit in 2018, following our founder’s completion of advanced degrees in Graphic Design. What started as a freelancing venture, fueled by a passion for design and a drive to make a tangible impact in the digital world, quickly evolved into a fully-fledged business. Our core mission was to empower small businesses. Now we have evolved to work with businesses large and small to make the most of their digital presence. We are dedicated to enabling these businesses to master their digital presence, guiding them from initial concepts to thriving success stories. At Chell Web & Design, we don’t just build websites; we build digital stepping stones for businesses to launch, grow, and excel in their respective fields.
Our Mission
At Chell Web & Design, we believe in the power of bespoke digital solutions. Our mission is simple: to empower businesses, big and small, with cutting-edge web design, seamless functionality, and digital strategies that drive growth. We’re here to ensure your online presence is not just visible but vibrant, engaging, and effective.
“Chell Web & Design did a great job in bringing the Sustainists website to life. We’re extremely pleased with the end result!”
Leena Ceccolini, Sustainists, Website Design Client
The Process
So how does it all work? We know that starting a new projects can feel overwhelming, which is why we’ve shaped our process to be clear, collaborative, and supportive every step of the way. From your very first conversation with us, we make sure you feel confident, informed, and excited about your project. Here’s how we work with you to bring your vision to life.
Step 1: Discovery Call
We start with a FREE discovery call to understand your business, your goals, and the challenges you’re facing. This helps us craft a plan that’s tailored exactly to what you need.
Step 2: Get Started
Once we’ve agreed on a plan, we’ll take a deposit and kick off the design phase; creating wireframes, mood boards, or mockups depending on the project. You’ll have plenty of input and visibility as things progress.
Step 3: Review & Feedback
We invite you to review the initial design and share your thoughts. This collaborative stage ensures that everything is on track, feels right for your brand, and is heading in the right direction before we move into full build.
Step 4: Finalisation & Launch
After the build is complete, we’ll walk you through the final website or designs, make any finishing adjustments. Then, once you give the green light, launch your new site or design project live to the world. We’re here to support you beyond launch too, offering maintenance, SEO, and content services to help you grow.
Meet the Owner and Founder
Sasha Mitchell is the owner and founder of Chell Web & Design, located in Whitchurch, Hampshire. With a background in visual communication and a Master’s degree in the field, Sasha brings a wealth of expertise to the table. As a graphic designer, website designer, and builder, Sasha offers comprehensive design services tailored to meet clients’ needs.
With over 9 years of experience, Sasha has been dedicated to enhancing clients’ digital presence. Having worked with a diverse range of clients across various industries, Sasha has honed her skills in website design and gained extensive knowledge in the field. Each project serves as an opportunity for Sasha to further refine her craft and expand her skill set.
Driven by a genuine passion for the industry, Sasha remains committed to continuous learning and growth. By staying abreast of the latest trends and technologies, Sasha ensures that Chell Web & Design delivers cutting-edge solutions to its clients, consolidating its reputation as a trusted partner in the design industry.
Meet The Team

Sasha Mitchell
Founder & Website Designer
With a passion for design and a knack for business, Sasha is the driving force behind Chell Web & Design, dedicated to turning visions into vibrant digital experiences.

Teyla Poulter
Website & Marketing Asisstant
Teyla combines her keen technical skills with with personal care, managing our monthly maintenance clients to ensure their digital needs are met with precision and a friendly touch.

Daniella Mitchell
Digital Marketing Assistant
Daniella supports Chell Web & Design’s marketing and admin, helping keep the business running smoothly and managing maintenance client requests.
Jess Jabbi
Client Support & Admin Assistant
Jess keeps Chell Web & Design organised, handling behind-the-scenes tasks and supporting the team and clients to ensure everything runs seamlessly.
Laura Bond
Admin Support
Laura provides essential admin support at Chell Web & Design, ensuring operations stay organised and running efficiently.
Why Choose Us?
Bespoke Solutions
Your business is unique, and your digital presence should be too. We specialise in creating personalised digital experiences that resonate with your brand and your audience.
Personalised Service
Say goodbye to being just another account. With us, you’re a valued partner. We offer one-on-one brainstorming sessions to understand your needs deeply and deliver solutions that exceed your expectations.
Proven Excellence
Our journey is marked by continuous growth, innovation, and satisfied clients. With top ratings and high referral rates, our commitment to quality and customer satisfaction speaks for itself.
Community & Innovation
We’re not just about business; we’re about making a difference. From supporting charities to empowering local businesses with digital knowledge, our heart beats for community growth and digital literacy.
Future Forward
The digital landscape is ever-evolving, and so are we. We stay ahead of the curve, incorporating the latest technologies and sustainable practices to ensure your business thrives in the digital future.
Committed To Green
Your business is unique, and your digital presence should be too. We specialise in creating personalised digital experiences that resonate with your brand and your audience.
I use WordPress CMS (Content Management System) to build your site, which then is run on a dedicated hosting server. I build your own bespoke template for your site using Avada Theme. However, if you have a prefered theme, we can discuss this.
If you currently use Wix, Squarespace, GoDaddy or another web builder and need assistance with your site but don’t want to move provider, I am happy to accommodate. However, my prefered web build system is WordPress.
With every website design project, we design a homepage with placeholder text and imagery. All placeholder imagery are royalty free images that you can use. However, we always recommend replacing these with your own images where possible.
When it comes to copywriting, this isn’t included within the website design costs. If you need assistance writing your content, this can be done at an extra cost. Please do get in touch with us to arrange this.
All of our websites are designed in a user friendly way to maintain. What this means is that you have the ability to keep your site updated yourself. If you would like a training session to fully understand how to use your platform, do get in touch for prices.
If you do not have the capacity or do not want to manage the website yourself, we have a range of monthly maintenance packages or we can build a tailored package around the maintenance you need and the budget you have for this.
WordPress is flexible, powerful, and easy to update; perfect for growing businesses. It gives you full control over your content without the need for complex coding.
Ready to get started?
Whether you’re just starting out or looking to elevate your brand, we’re here to help you stand out online. From thoughtful design to hands-on support, Chell Web & Design is your creative partner every step of the way. Book a free discovery call and let’s chat about how we can support your next website or design project.